Return Policy

We get it - it's not you, it's us.

No hard feelings!

You can always return your su-da jewelry items for a full refund.


Your satisfaction matters to us. If you are not happy with your item(s) for any reason, you can always return.
The item(s) must be returned in their original state (including the packaging) within 14 calendar days of receiving
order in order to be fully refunded.


FAQ

1. I would like to return the item(s) I purchased. What do I do? 

If you want to return your su-da jewelry item(s), please contact us at hello@sudajewelry.com or simply fill in the return form below as soon as possible.

2. Within how many days can I apply for a return?

You have 14 calendar days to return your su-da jewelry item(s) starting from the day of receiving your order. Returns that are later than 14 calendar days are ineligible for refund.

3. Can I exchange the item(s)? 

If you wish to exchange your su-da jewelry item(s) due to sizing issues, you can do so when stocks are available. Unfortunately we don't offer exchanges with another item.

4. Can I get a full refund? 

All su-da jewelry item(s) must be returned in their original state (including original packaging) within 14 calendar days starting from the day of receiving your order. Once the item(s) reaches back to our office, they will be inspected first. If when the item(s) show no sign of wear and damage, then we will give you a full refund by the same method you used to pay.

5. I received a damage item(s). What do I do? 

We always care for our products from the day they are crafted + curated until they reach to you. But if somehow you received a damage product(s), please contact us at hello@sudajewelry.com immediately, so we can help sort this out for you as soon as possible.


Returns Form

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